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Get in Touch with us. Explore our regions. Get the assistance you need with our FAQ's, Help and Support.

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Phone: +36 000 000 000

WhatsApp: +90 000 000 0000

Email: hello@getacademy.info

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Regional Contacts
+26 000 000 000
Harare, Zimbabwe
+26 000 000 000
Johannesburg, SA
+26 000 000 000
Lagos, Nigeria
+26 000 000 000
Accra, Ghana

Customer Support

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FAQ's

Get the help and the answers you need

  • What are the benefits of the programs offered by GET Academy?
    We understand that you may choose to navigate the process of acquiring a Qualified Teacher Status, securing a job, and obtaining a skilled-worker visa on your own. However, it's important to note that without proper guidance and support, there is a higher risk of encountering challenges and potential setbacks along the way. At GET Academy, we offer a proven system and expert assistance to increase your chances of success and minimize any hurdles you may face. Our goal is to provide you with the necessary tools and resources to make your journey smoother and more successful.
  • Why are the programs at GET Academy so expensive?
    The programs at GET Academy are designed to deliver exceptional value and comprehensive training to our participants. We invest in experienced instructors, cutting-edge resources, and personalized support to ensure the highest quality of education. The cost reflects the extensive range of services and benefits you receive throughout the program. We understand that the financial aspect can be a concern for some individuals, which is why we offer various opportunities for financial assistance. Scholarships and financial aid programs are available to eligible candidates based on merit or demonstrated financial need. We encourage interested applicants to explore these options and reach out to our admissions team for more information on how to apply for financial assistance. We strive to make our programs accessible to qualified individuals who are passionate about their professional development.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Who can apply for the training programs at GET Academy?
    The training programs at GET Academy are currently open to all Math and Science educators from Ghana, Nigeria, Zimbabwe, and South Africa.
  • How does the TeachMentor program support teachers in job search and application processes?
    The TeachMentor program provides guidance and support to teachers in their job search, application processes, CV writing, cover letter preparation, interview skills, and job offer evaluation.
  • What is TeachVisaPro and how does it assist with skilled-worker visa applications?
    TeachVisaPro is a service offered by GET Academy to assist individuals with skilled-worker visa applications, providing expert guidance, document collection, verification, and submission, as well as official communication with government bodies.
  • Can I enroll in multiple programs simultaneously?
    Yes, you can enroll in multiple programs simultaneously at GET Academy to enhance your professional development, however we recommend that you take a look at the different combination program packages we offer as they are more cost efficient.
  • What are the eligibility requirements to apply for the training programs?
    The eligibility requirements for the training programs vary depending on the specific program. Generally, educators with relevant qualifications and experience are eligible to apply.
  • How can I apply for the programs at GET Academy?
    You can apply for the programs at GET Academy through the online application portal on our website. The application process may require submission of personal and educational information, as well as supporting documents.
  • Are there any age restrictions for program enrollment?
    There are no specific age restrictions for program enrollment at GET Academy. We welcome educators of all age groups who meet the eligibility requirements.
  • Can I apply for scholarships or financial aid to cover program costs?
    Yes, you can apply for scholarships or financial aid to cover program costs. Scholarships are awarded based on merit, while financial aid is provided based on demonstrated financial need.
  • Is there a deadline for program applications?
    Deadlines for program applications are typically communicated on the website. It is advisable to submit your application before the specified deadline to ensure consideration.
  • What are the criteria for receiving financial aid?
    The criteria for receiving financial aid may include factors such as income level, family size, and financial circumstances. The exact criteria may vary and will be assessed on an individual basis.
  • How can I demonstrate financial need for aid?
    You can demonstrate financial need for aid by providing relevant financial documents and completing the financial aid application process, which may include disclosing your income, expenses, and any extenuating financial circumstances.
  • Can I pay for individual services separately?
    Yes, you can pay for individual services separately, depending on the program and the specific services you require.
  • How can I request an invoice or receipt for payment?
    If you need an invoice or receipt for payment, you can request it from our support team by contacting us through the provided contact details.
  • Are there any additional fees apart from the program costs?
    Apart from the program costs, there may be additional fees associated with certain services or resources. These will be communicated to you during the enrollment process or when availing specific services.
  • What kind of networking opportunities are available through GET Academy?
    GET Academy provides networking opportunities for program participants through online communities, forums, and events, allowing you to connect with other educators, share ideas, and collaborate.
  • How can I participate in the upcoming events?
    To participate in upcoming events, you can register through the event registration page on our website, following the provided instructions.
  • Are the events and workshops open to the public?
    Yes, the events and workshops organized by GET Academy are open to the public, unless specified otherwise.
  • What topics are covered in the events and workshops?
    The events and workshops cover a wide range of topics related to education, professional development, teaching strategies, curriculum design, and more. The specific topics and themes are communicated for each event.
  • Can I access recordings or materials from past events?
    Recordings or materials from past events may be made available for access on our website or through designated platforms. You can check the resources section or inquire with our support team for more information.
  • Is there a dedicated support team to help with program-related queries?
    Yes, GET Academy has a dedicated support team to assist with program-related queries. You can reach out to us through the provided contact details, and our team will be happy to help.
  • How quickly can I expect a response to my inquiries?
    We strive to respond to inquiries and queries as promptly as possible. While response times may vary, we aim to address your concerns within a 24-hour timeframe.
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